g63 jiji Privacy Policy

g63 jiji is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes our practices regarding personal data — what we collect, why we collect it, how we use it, and the rights you have as a user based in the Philippines.

This policy applies to all users of g63jiji.com, including registered account holders and visitors to the site. By using our platform or creating an account, you acknowledge that you have read and understood this policy.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at [email protected] at any time.

We collect personal information from you in the following ways:

Information you provide directly:

• Full legal name, date of birth, and nationality (for account registration and KYC)
• Philippine government-issued ID details submitted during identity verification
• Contact details including email address and mobile number
• Residential address in the Philippines
• Payment-related information such as bank account details or e-wallet identifiers registered in your name

Information collected automatically when you use the platform:

• Device information including device type, operating system, and browser
• IP address and general location data
• Session logs, login timestamps, and platform activity data
• Game history, betting records, and transaction history associated with your account
• Technical data such as cookies and session identifiers used to maintain your login state

g63 jiji uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your account, verifying your identity through KYC, and enabling secure login including OTP authentication.
• Delivering gaming services: Processing bets, game sessions, and displaying results and history within your account.
• Processing payments: Handling PHP deposits and withdrawal requests to and from your verified local bank account or compatible e-wallet.
• Security and fraud prevention: Monitoring account activity for suspicious patterns, unauthorised access attempts, and compliance with our Terms and Conditions.
• Responsible gaming: Identifying usage patterns that may indicate problem gaming behaviour and applying account protections where appropriate.
• Customer support: Responding to your enquiries, resolving disputes, and communicating account-related updates.
• Platform improvement: Analysing usage data to improve the platform's performance, features, and user experience for Filipino players.
• Legal and regulatory compliance: Meeting obligations under Philippine law, including the Data Privacy Act of 2012.

We do not use your personal data for any purpose not listed above without your prior consent.

g63 jiji does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We may share limited data only in the following circumstances:

• Payment processors: To facilitate PHP transactions, relevant financial data is shared with the payment service or banking channel you have chosen. These processors are bound by their own privacy and security obligations.
• Identity verification services: KYC providers used to verify your government-issued Philippine ID may receive identity data for verification purposes only.
• Technology and infrastructure providers: Service providers that support platform operation — such as hosting, security, and analytics tools — may process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: We may disclose your data when required to do so by Philippine law, court order, or a duly authorised government body.

We retain your personal data for as long as your account is active and for a period thereafter as required by our legal, regulatory, and operational obligations. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum period after account closure as required under Philippine law and anti-money laundering obligations.
• Transaction and financial records: Retained for a minimum of five years from the transaction date in accordance with applicable financial record-keeping requirements.
• Customer support communications: Retained for three years from the date of the communication unless a longer period is required for an unresolved dispute.
• Technical and usage logs: Generally retained for up to twelve months unless needed for active security investigations.

When data is no longer required for the purposes for which it was collected, we delete or anonymise it in a secure and irreversible manner.

Protecting your personal data is a core responsibility of g63 jiji. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These include:

• SSL (Secure Sockets Layer) encryption across all platform connections and data transmissions
• OTP (one-time password) authentication for account login and sensitive actions
• Restricted internal access to personal data based on operational need
• Regular security reviews and monitoring of platform infrastructure
• Secure data storage with access controls and encryption at rest

While we take all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials. If you suspect your account has been accessed without your authorisation, contact us immediately at [email protected].

As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights regarding your personal data held by g63 jiji:

• Right to be informed: You have the right to know what personal data we hold about you and how it is used — which is what this policy covers.
• Right to access: You may request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal data is inaccurate or outdated, you have the right to request that we correct it.
• Right to erasure: Subject to our legal retention obligations, you may request deletion of your personal data when it is no longer necessary for the purposes it was collected.
• Right to object: You have the right to object to the processing of your data in certain circumstances, including for direct marketing purposes.
• Right to data portability: You may request your data in a structured, commonly used format where technically feasible.
• Right to file a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated.

To exercise any of these rights, please contact our data protection contact at [email protected]. We will respond to verified requests within the timeframes prescribed by Philippine law.

g63 jiji uses cookies and similar tracking technologies to maintain your session on the platform, remember your preferences, and support platform security. These include:

• Essential cookies: Required for the platform to function — including maintaining your logged-in session and security tokens. These cannot be disabled without breaking platform functionality.
• Performance cookies: Used to understand how the platform is being used so we can improve it — for example, identifying pages that are slow to load or features that are not working correctly.
• Security cookies: Support fraud detection, rate limiting, and bot prevention.

We do not use advertising or tracking cookies that monitor your activity across other websites. You can manage cookies through your browser settings, though disabling essential cookies will affect your ability to use the platform normally.

g63 jiji may update this Privacy Policy periodically to reflect changes in our practices, platform features, or legal requirements. The "Last updated" date at the top of this page indicates when the most recent revision was made. Continued use of the platform after any update constitutes acceptance of the revised policy.

For privacy-related questions, data access requests, or concerns about how your personal data is handled, contact us:

• Email: [email protected]
• Support hours: Available 24 hours a day, 7 days a week

For related policies, please also review our Terms & Conditions and Responsible Gaming page, which together govern your use of g63 jiji.